vaishnavasevadasa@gmail.com +91 93211 646 90

Refund and cancellation

Refund Policy

Adapted for this donation site from the policy links configured on the current ISKCON Desire Tree donation application.

Overview

Thank you for donating to ISKCON Desire Tree. If you are not completely satisfied with a donation transaction, please review this refund and cancellation policy.

Conditions for Refund and Cancellation

  • Refund processing may take 5 to 7 business days.
  • In case of a refund, payment gateway transaction charges may be deducted.
  • Donations made accidentally may be refunded after deducting applicable transaction charges.
  • Donations made for a particular cause or time-sensitive seva may not be refundable once the seva has been allocated or performed.

Donations That Cannot Be Refunded

  • Refund requests made after 2 days from the donation date.
  • Recurring donations that must be cancelled by the donor through the selected payment mode or payment provider.
  • Cause-specific donations where the donation has already been assigned to the selected purpose.

Right to Refuse Refund

We reserve the right to refuse a refund for any donation that does not meet the above refund conditions, at our sole discretion.

Contact

If you have questions about this Refund Policy, contact vaishnavasevadasa@gmail.com.